About Us

Standards.org supports the promotion of international standards through the provision of information and supplier resources.

Privacy Policy

Introduction

We are committed to your privacy and go to great lengths to protect it. This Policy applies to the online collection of personal information through the Standards.org website. Our website may contain links to websites operated by other companies. This Policy does not reflect the privacy policies of those websites.

Information collected and how we use it

Information is collected directly from you, the user, from web server logs and site analytics, and through cookies. This information is used to provide you with a website that delivers the information and services relevant to you. We do not share any information with others, unless it is explicitly stated as such in this Privacy Policy, or where the law requires it.

User-supplied information

When you complete an account registration form via our website, you provide us with personal information that includes your name, email address, company name, country of residence, job title, industry sector and how you are connected to the industry. This information is stored in our database for reference as needed. We use this information to tailor your experience and services to those we believe will be of interest to you.

Any and all marketing email communication sent to you is done on the basis of an opt-out, allowing you to unsubscribe to any future marketing communication. With regards to emails that provide pertinent information relating to your account, such as important policy or service changes, it is necessary that we continue to send this information to you for as long as you maintain your account with Standards.org. Should you wish to no longer receive this, we have no choice but to delete your account from our servers.

All emails sent by Standards.org are detailed below:

  • Account registration confirmation email
  • Receipt of payment email containing any related invoice
  • Confirmation of payment
  • Monthly website newsletter update

When contacting us for a support or account query, we may ask you to provide certain technical information about the problems you are having. This information is used to solve your query. We maintain a record of this communication for reference purposes.

Certain content listed on Standards.org is maintained by you, such as your company profile in the directories, your press releases, and your job listings. Please bear in mind that this information is public and can be viewed by anyone accessing the Standards.org website. You should ensure you have the required authority to post this information as we cannot be held responsible for any content published by you on the Standards.org website. The information must be accurate, complete, current and not confidential. It may be distributed to third parties in multiple formats (including online), and as a member, you agree to it's use in this regard. Standards.org has no control over how third parties use your profile information, and cannot prevent these third parties from contacting you.

Server statistics and logs

When you visit our website we track information about your visit and store the information in server logs. Our servers capture and save the information electronically, in the same way as almost all web servers do. Information we collect includes:

  • Your IP address, ISP and browser version
  • The city and country from which you access the website
  • The pages you view, links you click and searches you perform
  • The time date of your visit
  • The referring website from which you arrived

The collected information enables us to administer the site, analyze usage, protect the security of the website and its content from inappropriate use, and improve our services and your experience.

Cookies

In order to provide a personal service we use cookies to store and help track information. Cookies are small pieces of data sent to your browser from a web server and stored on your computer. Cookies remind us who you are, allowing us to save passwords and preferences for you so you don't have to re-enter them each time you visit Standards.org.

The use of cookies is a common web standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don't accept cookies.

How we protect the information we collect

We have implemented appropriate security measures to help protect your personal information from accidental loss and from unauthorized access or use. The website is protected with Secure Socket Layer (SSL) technology. We store the information about you in a data center with restricted access and appropriate monitoring, and we use industry best-practice in our programming code and content systems to ensure technical security measures are enforced to the highest levels available to us.

In addition to that, we use intrusion detection and virus protection software on all web servers and company computers, and we use disk-level encryption on company computer equipment to ensure stolen hardware cannot be used by a third party. We operate a clear desk policy in our offices and ensure no third party visiting our offices has access to any customer information.

However, bearing all the factors listed above in mind, we cannot explicitly guarantee that unauthorized persons will always be unable to defeat our security measures.

Also, please note that we may store and process your personal information in systems located outside of your home country. Regardless of where storage and processing occurs, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth within this policy.

Persons with access to your personal information

We will not sell, rent, or lease mailing lists or other customer data to any third party, and we will not make your personal information available to any unaffiliated parties, except as follows:

  • To agents and/or contractors who may use it on our behalf or in connection with their relationship with us, such as third parties that may help execute promotional campaigns.
  • As required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

We use certain external back-office systems provided by partner companies. Our affiliates are all required to preserve the confidentiality of any personal information they may access and this information is limited to what they specifically require.

Your access to certain areas of our website and content is password protected. We demand that you do not disclose your username or password to anyone else. We also recommend that you sign out of your account or service at the end of each session. Closing your browser window when you have finished using the website will ensure the session is terminated and you are fully logged out of the website session. This is especially important if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.

Editing or deleting your personal information

You may cancel your account or update your information at any time. If you do not wish to receive communication about our products or services, please update your account preferences (where available or applicable), check the appropriate box when registering, and use the "unsubscribe" mechanism within the communications that you receive from us.

Purchases and refunds

For information on purchasing, cancellations, refunds and renewals, please see our Terms of Use policy.

Help, support and queries

Our support services operate standard UK business hours and is available to support your requirements. If you have any questions, concerns or problems related to this Policy, our website or services, please email our support department at support@standards.org.

Address and contact details

Telephone: +44 (0) 845 468 1421

Email: support@standards.org

Postal Address: 7 Magenta House, 21 Whitcome Mews, Richmond, TW9 4BU, United Kingdom.

Changes to this Privacy Policy

Whenever our services or practices change in a significant way, we will update this Policy here. This Privacy Policy was last updated on June 24, 2011.

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